Remote AVG connection

AVG Protection
3

Hi Maureen,
Please provide us with more information (detailed description, screenshot) so we can better understand what issue you are dealing with.
Thanks

1

Since renewing AVG on January 18, and allowing remote connection with Karthik, communication was lost during the process. I have had no internet connection since. I am now using another computer. I need help to fix this problem. Error mssage says something about the "drivers".

2

Hi Maureen,
Please provide us with more information (detailed description, screenshot) so we can better understand what issue you are dealing with.
Thanks