Remote control applet

In sight that does not work well AVG Tuneup 2016 in my computer with Windows xp I go to uninstall. The problem is that before I did a few consultations and the remote control applet disburdened, which never finishes of establishing itself and though it extinguishes the computer on having returned to ignite it it continues being tried to install. How can I remove of the computer this applet?

Hello Adrián,
We apologize for the inconvenience caused. I just checked your records and I can see that in the recent remote session, our expert technician had difficulties in taking remote access of your computer since the remote control applet failed to 'run'. Am I correct in understanding that you are now trying once again to get connected with our remote support team ? Thank you.