Hello Virginia.
Please note that these kind of tool bars and search engines get into the computer along with some other software or if we visit any untrustworthy websites accidentally. I would request you to uninstall unknown add ons from your web browsers. Please right click on the desktop shortcuts of your web browsers, click on Properties, check the 'Target' field. It should be “C:\Program Files\Internet Explorer\iexplore.exe” for IE and “C:\Program Files (x86)\Google\Chrome\Application\chrome.exe” for Chrome. Please check and remove if any other text is added to this path. Thank you.
I have an up to date version of free AVG. I have Cassiapesa on my computer that the scan has not picked up. Update is up to date and I have ran two scans and it shows I have to threats. How do I get rid of this?
Hello Virginia.
Please note that these kind of tool bars and search engines get into the computer along with some other software or if we visit any untrustworthy websites accidentally. I would request you to uninstall unknown add ons from your web browsers. Please right click on the desktop shortcuts of your web browsers, click on Properties, check the 'Target' field. It should be “C:\Program Files\Internet Explorer\iexplore.exe” for IE and “C:\Program Files (x86)\Google\Chrome\Application\chrome.exe” for Chrome. Please check and remove if any other text is added to this path. Thank you.