Hello Ralph
After AVG detects a threat. it is neutralized and was moved automatically virus vault
You can remove file from the Virus Vault
https://support.avg.com/SupportArticleView?q=Virus+Vault&urlname=How-to-restore-or-remove-file-from-the-Virus-Vault&l=en_US (https://support.avg.com/SupportArticleView?q=Virus+Vault&urlname=How-to-restore-or-remove-file-from-the-Virus-Vault&l=en_US)
Tell what the situation
Thanks
I know what it is supposed to do and have no desire to move the file I question out of the virus vault.
The problem was still there after I rebooted so I rebooted again, this time with the computer isolated from my LAN and the Internet. AVG once again found and removed a threat, still isolated from the Internet. I now have a full scan in progress - it should take several hours as there are a number of external drives attached. When it completes, I will reboot while off the Internet and the check Add/Remove programs and give the computer a while to settle down. If AVG stays happy, I will reconnect to the Internet and see if my browser is free of pop-ups.
As I started the full system scan, I was checking Add/Remove programs and found a number (8 to 10) entries that looked suspicious. I was able to uninstall several and the rest said they had already been uninstalled so I removed them from the list. This is one of the things I'll check after the system scan is done and I reconnect to the Internet.
AVG IS 2015 on win XP Home identified this malware and said it had removed it, but it is still there after a reboot. Need help!
After AVG detects a threat. it is neutralized and was moved automatically virus vault
You can remove file from the Virus Vault
https://support.avg.com/SupportArticleView?q=Virus+Vault&urlname=How-to-restore-or-remove-file-from-the-Virus-Vault&l=en_US (https://support.avg.com/SupportArticleView?q=Virus+Vault&urlname=How-to-restore-or-remove-file-from-the-Virus-Vault&l=en_US)
Tell what the situation
Thanks
I know what it is supposed to do and have no desire to move the file I question out of the virus vault.
The problem was still there after I rebooted so I rebooted again, this time with the computer isolated from my LAN and the Internet. AVG once again found and removed a threat, still isolated from the Internet. I now have a full scan in progress - it should take several hours as there are a number of external drives attached. When it completes, I will reboot while off the Internet and the check Add/Remove programs and give the computer a while to settle down. If AVG stays happy, I will reconnect to the Internet and see if my browser is free of pop-ups.
As I started the full system scan, I was checking Add/Remove programs and found a number (8 to 10) entries that looked suspicious. I was able to uninstall several and the rest said they had already been uninstalled so I removed them from the list. This is one of the things I'll check after the system scan is done and I reconnect to the Internet.
Yes. You can try to Add / Remove programs, control panel
You mentioned that you get pop-ups, browser
It is important who exactly browser you use and get pop-ups
For example, if Google Chrome is recommended, - Reset browser
https://support.google.com/chrome/answer/3296214?hl=en
Thanks