John, Have a look @ this AVG article (http://avgclick.me/AddFeatures).
AVG Guru
this is what i get when i run the "avgidpuninstaller.exe" tool, either by double-clicking it, or by right-clicking and running as administrator. how do i actually remove the identity protection service?
Hello John,
We apologize for the inconvenience caused.
Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.
Thank you.
John, Have a look @ this AVG article (http://avgclick.me/AddFeatures).
AVG Guru