Hello Kathleen,
May I know the name of AVG program that you have installed on your PC?
Also mention whether it is trial, free or paid version.
Have you updated your AVG program once and did a whole computer scan?
Can AVG help with removing the my safe savings adware/malware program that snuck onto my lap top via an Adobe update?
Kathleen – If AVG Full Computer Scan won't remove it, then try Malwarebytes, a free program that is fast and easy to install. Run a Full Computer Scan, which should find and eliminate malware that AVG and other antivirus programs often miss. The free version of Malwarebytes is run-on-demand, after which it can be closed and left on the computer, to be run once a week or until needed again.
Hello Kathleen,
May I know the name of AVG program that you have installed on your PC?
Also mention whether it is trial, free or paid version.
Have you updated your AVG program once and did a whole computer scan?