Remove shortcut icon

Hi John,

You've reached the AVG community support channel.
Firstly, please specify the operating system of the device on which you're facing this issue.
Secondly, if you could share us a screenshot of the icon you're referring to, it'd be very helpful.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.

How do I remove the icon of a stick figure on my screen 

User-added image

Hi John,

You've reached the AVG community support channel.
Firstly, please specify the operating system of the device on which you're facing this issue.
Secondly, if you could share us a screenshot of the icon you're referring to, it'd be very helpful.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.

Thank you for sharing the screenshot, John.

We'd like to inform you that this floating icon is not being displayed by AVG.
You can disable it from the accessibility settings of your Android device.
If you require further assistance in this regard, we'd recommend that you contact your device manufacturer. Thanks!