Remove the "Virus Free" signature in Email

Hello Santhosh and thanks for your fast and kind reply.

I'm running AVG AntiVirus Free 20.5.3130 (build 20.5.5410.586).

Regarding the guide, I've followed that article as yoyu can see from the screen at the bottom of this message, but the  "Virus Free" I'm getting is in received email
As I reply or forward many email, I'd prefer to get rid of this. Is this possible?

User-added image

Hi Francesca,

We are sorry to hear this.

We will help you to sort out the issue.

Could you mention the version of the AVG program?

Please refer the following article and verify whether you have unchecked the correct option https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Antivirus-email-signature

Keep us posted.

Hello,
how can I remove the "Virus Free" signature in Email?
I've already unchecked the "Add signature in sent email (from Setting > Basic Protection > Email) but I still get this text. Can you please help? Thank you

Hello Santhosh and thanks for your fast and kind reply.

I'm running AVG AntiVirus Free 20.5.3130 (build 20.5.5410.586).

Regarding the guide, I've followed that article as yoyu can see from the screen at the bottom of this message, but the  "Virus Free" I'm getting is in received email
As I reply or forward many email, I'd prefer to get rid of this. Is this possible?

User-added image

Thank you for providing us the info, Francesca. 
From your message, it seems that the recipient could have included the AVG signature in his/her AVG program. Hence, the signature is included in the incoming emails. Would you be so kind to clarify whether you receive the emails with the AVG signature included from all recipients or from a specific recipient?

Hi Francesca,

We are sorry to hear this.

We will help you to sort out the issue.

Could you mention the version of the AVG program?

Please refer the following article and verify whether you have unchecked the correct option https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Antivirus-email-signature

Keep us posted.