Remove virus free signature in AVG Free

General discussion
3

Hi Susan,

We understand your concern.
We will help you to sort out the issue.

Please refer the following article and try to disable the email signature https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-email-signature

If the issue persist, please share us the screenshot of the error message.

Keep us posted.

1

Last week I sent a message to a group of family members and all but one went through fine.  His ISP is rejecting my emails with the error message  554 5.7.1 [VI-101] Message blocked due to spam content in the message.  The only thing it can be is the AVG signature.  I tried following the instructions on this site, but I don't get the dashboard shown in the post and when I click on the "hamburger" I get nothing.  I guess with free you can no longer do anything?  I know free is no longer supported but really, why would anyone buy a product when it's free version doesn't work?

2

Hi Susan,

We understand your concern.
We will help you to sort out the issue.

Please refer the following article and try to disable the email signature https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-email-signature

If the issue persist, please share us the screenshot of the error message.

Keep us posted.