Removing a computer from the Zen admin console

General discussion
5

Hello Austin,
We understand how something like this can really try your patience.
To remove your old pc name from the Zen Admin console please click the dropdown near your email id and choose settings in the AVG Zen screen. You will have the list of computer connected to AVG Zen. Choose the pc which you need to remove and choose leave the network. It will be removed.
Please feel free to contact us for any further assistance. Thank you.

1

Hello all,

I have a very basic question that I couldnt find while googling. (At least not yet)

I have a computer I restored to factory settings with a new name, and when I installed Zen back onto it, it shows up as a different computer. I would like to know how to remove the old computer from my Zen admin console. 

Just a little background, I am a free user on Windows 8.1 (Both computer builds) 
All I would like to do is remove a computer (that I cannot access anymore) from AVG Zen

Thank you :slight_smile:
Austin

2

Austin,
Pleased to see that you appear to be now sorted.
Thanks for returning to the Community & posting.

3

Hello Austin,
We understand how something like this can really try your patience.
To remove your old pc name from the Zen Admin console please click the dropdown near your email id and choose settings in the AVG Zen screen. You will have the list of computer connected to AVG Zen. Choose the pc which you need to remove and choose leave the network. It will be removed.
Please feel free to contact us for any further assistance. Thank you.

4

Thank you, It was removed successfully