Hi Ronald,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
Initially, you can be rest assured that your computer will be protected against emerging threats & hackers with AVG Internet Security installed on it.
However, please let us know the reason that made you think that your computer/AVG is compromised.
Did you notice any abnormal activity on your computer?
Hi wondering how we could remove avg and reinstall. We are concerned our computer was compromised and possibly avg was compromised.
Hello Ronald,
Thank you for your reply
I am sorry to know to know about it. As you believe hackers got in to your computer. I suggest you to run a scan. Please check to run Deep scan and boot time scan. To know about running scan refer | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-pc-virus-scan&q=scan&supportType=home)
The scan will detect and let you know the status of your protection.
If it has detected the presence of hacker it will sure share you the steps to resolve. Please run the scan share its results.
Awaiting your response.
Hi Ronald,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
Initially, you can be rest assured that your computer will be protected against emerging threats & hackers with AVG Internet Security installed on it.
However, please let us know the reason that made you think that your computer/AVG is compromised.
Did you notice any abnormal activity on your computer?
I allowed a hacker to get on my computer