Hello Suzanne,
We regret for the inconvenience caused. To avoid the pop-ups and continue with the free version, we suggest you to remove conflicting antivirus products if any (http://avgread.me/1K1IqEh) and then remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After restarting your computer, you may need to manually delete any remaining AVG files and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then install your AVG Antivirus Free by clicking on http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_692.exe .After successful installation, scan your computer using AVG. Thank you.
I can't see my AVG Free screen because there is an ad saying that my AVG Pro has expired plastered over it and I cannot remove it. I got a pop up saying that there was a Trojan on my computer. I managed to run a scan by right clicking on the icon, but I can't see the results.
Hello Suzanne,
We regret for the inconvenience caused. To avoid the pop-ups and continue with the free version, we suggest you to remove conflicting antivirus products if any (http://avgread.me/1K1IqEh) and then remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After restarting your computer, you may need to manually delete any remaining AVG files and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then install your AVG Antivirus Free by clicking on http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_692.exe .After successful installation, scan your computer using AVG. Thank you.