Removing Malware

Hello Pat. I certainly understand your issue. I have sent you an email with the further instructions to be followed. Thank you.

i have the same problem. pls help

I am trying to remove a File/Program called "Spring Files" from my Windows computer.  It will not uninstall.  A window pops up which says, "Do you want to Run or Save this Files?  Then, upon clicking "Run", I get the message that this file may contain files which will be harmful to your computer.  I hesitate to open the thing at that point.  Also, I have tried doing a search in Temp/Uninstall, but cannot find the files.  What should I do?

Hello Pat. I certainly understand your issue. I have sent you an email with the further instructions to be followed. Thank you.

i have the same problem. pls help