Removing of threat has failed. Help needed

Hello Bárður,
We regret for the inconvenience caused. Could you please let us know the AVG program installed on your PC? also please provide us with the screenshot of the detection of the AVG program and  does the AVG program has provided you with any certain reason for the failure for the removal for the detected file? Please follow the instructions on the article : http://avgclick.me/getscreenshot to create a screenshot.
Thank you.

Hello Bárður,
We regret for the inconvenience caused. Could you please let us know the AVG program installed on your PC? also please provide us with the screenshot of the detection of the AVG program and  does the AVG program has provided you with any certain reason for the failure for the removal for the detected file? Please follow the instructions on the article : http://avgclick.me/getscreenshot to create a screenshot.
Thank you.

Hello Bárður,
We have sent you an email containing the instructions to get connected to our technical support to have a better assistance in resolving your issue.
Thank you.

Yes, thank you for that lovely auto-generated message, I have travelled back to time and made sure all that information was already in the original post. Amazing right? Sorry if it made your answer look bad.

Srsly though, 
AVG AntiVirus Free
Reason given: 

Access is denied / Cannot create a file when that file already exists.

All already included in my timetravel post...