Hi Linderman,
We apologize for the issue caused to you and let us work together to fix the issue. In this case we will suggest you repair the AVG Free Antivirus. To repair the AVG please follow the below steps.
Start->Control panel->Programs(uninstall a program)->Select AVG protection->Click on change and repair AVG.
After this, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.
Hello P Linderman,
We regret to hear about the inconvenience caused, could you please share us a screenshot of the AVG Signature in your emails, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.
In Settings, the "Enable AVG email signature" is NOT selected; however, the signature continues to appear on all outbound email. I also have the "Scan outbound mail (SMTP) deselected.
Can anyone assist? With this bother and the new layout making is so cumbersome to manually update the definitions, I'm about done with AVG if I cannot resolve this.
Thanks!
Hello P Linderman,
We regret to hear about the inconvenience caused, could you please share us a screenshot of the AVG Signature in your emails, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.
Hello P Linderman,
Thanks for providing the required details, we have escalated this case to our senior support team who would analyze and get back with a resolution. Please wait until you get notified by us, your patience is very much appreciated.
Please, feel free to let us know if you require any further assistance. Thank you.
Hi Linderman,
We apologize for the issue caused to you and let us work together to fix the issue. In this case we will suggest you repair the AVG Free Antivirus. To repair the AVG please follow the below steps.
Start->Control panel->Programs(uninstall a program)->Select AVG protection->Click on change and repair AVG.
After this, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.