Removing "zeus virus"

Viruses & Threats
7

Hi Cheryl,
I understand the situation. Don’t worry I'll help you with your issue.
Could you tell me where exactly are you getting the Zeus Virus?
If you're getting it in a Browser, it is not an actual virus and just an Ad
Please Reset your browser and check if that fixes the issue.

1

I run the latest free version of AVG on my Windows 7 machine.  AVG says my machine is clean, but I still get the Windows Defender Virus pop-up every few days.  Because the virus freezes my browser (Chrome), I use the Task Manager to shut it down and then reboot my machine.

How do I find the zeus virus to remove it?

Kind Regards,

Cheryl

3

Hi Cheryl,
I understand the situation. Don’t worry I'll help you with your issue.
Could you tell me where exactly are you getting the Zeus Virus?
If you're getting it in a Browser, it is not an actual virus and just an Ad
Please Reset your browser and check if that fixes the issue.

2

:{

Ran the reset, re-booted my machine and the ad popped up again.  
Grrrr

Cheryl

4

Thank you for understanding.

6

You're welcome Cheryl.
What I meant was that Reset the Browsers and check if the issue still persists.

5

Cheryl,
Please provide me a screenshot of the Ad Pop-Up. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot .
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.