Renew subscription

Hi, Alan.
Thank you for reaching us here, we regret to hear that you find it difficult to get in touch with us. We are easily accessible through our official support page (https://support.avg.com/). Anyway, we would like to confirm that we received A$90.19 from you and AVG Internet Security license was successfully renewed on 5th Aug 2018.

Also, a confirmation email about this was sent to your registered email address which also includes new license number. For your convenience, we just sent another email containing the renewal order details, license number and instructions to reactivate AVG using the new license number. Please check your inbox and spam box as well.

I have been trying to renew my Internet security with no luck.
I had to change my credit card during the year because it had been compromised so i cancelled the old card and used my new one to pay my subscription.The money went from my bank account on 7/8/2018
paid to Digitalriver Ireland Sydney ns, computer software stores.
I then received emails stating that my order has been cancelled due to no payment,Meanwhile Digitalriver has got $90.19 of my money and i dont have internet security,also, I have just received another request for payment re another AVGproduct I use,obviously I wont be going near that until after this has been worked out.I would like to send an email to someone at AVG to explain this problem an hopefully solve it but AVG seem intentionally uncontactable
any help would be apreciated. Thanks   Alan Guppy

Hi, Alan.
Thank you for reaching us here, we regret to hear that you find it difficult to get in touch with us. We are easily accessible through our official support page (https://support.avg.com/). Anyway, we would like to confirm that we received A$90.19 from you and AVG Internet Security license was successfully renewed on 5th Aug 2018.

Also, a confirmation email about this was sent to your registered email address which also includes new license number. For your convenience, we just sent another email containing the renewal order details, license number and instructions to reactivate AVG using the new license number. Please check your inbox and spam box as well.