Renewable Subscription

AVG Subscription
5

Hello Ken,

You have been charged for the automatic renewal of AVG PC TuneUp registered under an incorrect email address.

As you are beyond the refund period, we cannot process refund for this order.

I have cancelled the automatic renewal, so you will not be charged by AVG in the future.

1

My credit card statement for March 2018 shows a debit of £43.99 for AVG*AVG SUBSCRIPTION 015*****. I have not used any AVG products for some time to the best of my knowledge. I would be grateful if this renewable subscription can be cancelled and refunded as soon as possible.

2

Hello Ken,

You have been charged for the automatic renewal of AVG PC TuneUp registered under an incorrect email address.

As you are beyond the refund period, we cannot process refund for this order.

I have cancelled the automatic renewal, so you will not be charged by AVG in the future.

4

Hello Ken,
The wrong email address is: *******(Same as your correct email address)@ntlword.com (l is missing from ntlworld.com).
Best regards,
Alok.

3

Can you tell me the wrong email addressM