Renewal and activation issues

Hello Anthony,

We're here to help.
Are you receiving an email reminder or popup that asking you to renew your subscription? 
If possible, could you share the screenshot of it to investigate further? 
Refer to this article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.

Have renewed Secure VPN, downloaded and secured programme, and entered activation code, however, am still being requested to renew subscription

Hello Anthony,

We're here to help.
Are you receiving an email reminder or popup that asking you to renew your subscription? 
If possible, could you share the screenshot of it to investigate further? 
Refer to this article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.