Hello Joe,
This shouldn't happen with AVG but there are chances when you contact our AVG GO total care premium support.
Since it is a paid service they would have asked you for a charge to continue with their service.
If you provide the phone number that you dialed to reach us, I will be able to confirm it.
I could see two subscriptions of AVG Internet Security unlimited Devices on your account but the charge of both the orders is USD69.99 and not $99.99.
I have sent an email for you to attach the screenshot of bank statement that shows charge deduction of USD99.99 for AVG to assist further.
If the email is not found in inbox do check in spam and junk folders.
Not a question, just a comment. Called AVG today because I was charged again for renewal after paying for renewal in Dec 2017. Was told I have 2 pay subscriptions. Asked them to cancel the new renewal for $99.99 and they told me that I must pay $120 for cancellation fee! Bye bye!
Hello Joe,
This shouldn't happen with AVG but there are chances when you contact our AVG GO total care premium support.
Since it is a paid service they would have asked you for a charge to continue with their service.
If you provide the phone number that you dialed to reach us, I will be able to confirm it.
I could see two subscriptions of AVG Internet Security unlimited Devices on your account but the charge of both the orders is USD69.99 and not $99.99.
I have sent an email for you to attach the screenshot of bank statement that shows charge deduction of USD99.99 for AVG to assist further.
If the email is not found in inbox do check in spam and junk folders.