Hi Christine,
I apologize to hear about the inconvenience this may have caused. Please refer to steps provided in the link below on how to resolve your issue.
Link: http://support.avg.com/SupportArticleView?urlname=How-to-resolve-an-issue-when-AVG-shows-the-UI-Failed-to-load-error .
If you need anything else, do not hesitate to let us know.
I renewed my AVG Internet Security on the 26th October. I still get notices saying my cover will cease.
Following this I get an error message saying "U1 failed to load. This is embarassing. AV service is not responding." Please can you help.
Hi Christine,
I apologize to hear about the inconvenience this may have caused. Please refer to steps provided in the link below on how to resolve your issue.
Link: http://support.avg.com/SupportArticleView?urlname=How-to-resolve-an-issue-when-AVG-shows-the-UI-Failed-to-load-error .
If you need anything else, do not hesitate to let us know.