Renewal avg security

AVG Protection
5

Hello Mandy,

I understand the inconvenience.
I see that renewal of AVG Internet Security (1 computer) license happened on 19th November 2017.
Did you use the renewed license that you received in email and activate your Internet Security program?
May I know on which you get the message as "No cover registered"?

1

I purchased my renewal in November 2017 now its saying Im not covered?
I have been emailed a key number but its saying I have no cover registered?

2

It's saying I need to buy a subscription as I only have a free one. This is really annoying I need to get on!!

3

Mandy,

I understand the inconvenience. I have sent you an email with the instructions to activate AVG free to paid product. If you face any difficulties, please get in touch with the remote support.

If it fails, then I will help you to get a refund for it.

4

Hello Mandy,

I understand the inconvenience.
I see that renewal of AVG Internet Security (1 computer) license happened on 19th November 2017.
Did you use the renewed license that you received in email and activate your Internet Security program?
May I know on which you get the message as "No cover registered"?