Let me explain this clearly. If your payment card has been blocked, has expired or will expire before the charge takes place, we will notify you via email. The email includes a button for manual renewal during which you can provide new payment details or select a different payment method.
If you do not wish your subscription to be automatically extended, make sure that you cancel the auto-renewal. In general, an expired card may not prevent future charges. Your payment card may have a card updater service enabled, which keep your payment card information current for merchants in case you get a new card number or expiration date changes.
You have been charged for renewal of three subscriptions and your AVG Internet Security Unlimited is up for renewal.
Shall we cancel the auto renewal status for all products?
Let me explain this clearly. If your payment card has been blocked, has expired or will expire before the charge takes place, we will notify you via email. The email includes a button for manual renewal during which you can provide new payment details or select a different payment method.
If you do not wish your subscription to be automatically extended, make sure that you cancel the auto-renewal. In general, an expired card may not prevent future charges. Your payment card may have a card updater service enabled, which keep your payment card information current for merchants in case you get a new card number or expiration date changes.
You have been charged for renewal of three subscriptions and your AVG Internet Security Unlimited is up for renewal.
Shall we cancel the auto renewal status for all products?
Sir,
I received an email from you saying that my AVG account will be automatically renewed. I was not aware that when I bought the product I consented to automatic renewal. This still could not have been done because for other security reasons I had blocked my former visa and got another one with another number. Now I renewed my subscription for next year through Paypal but I don't want it to be renewed automatically at the end of 2019.
Now today I have just received another email saying that my AVG password protection has just been renewed. If the old visa has been charged it is not valid any more since it was cancelled. I would like to renew this subscription for next year only myself through Paypal. How can I do this, since you said it has automatically been renewed?. How can I make sure you did not access my new visa? Awaiting your reply. Thank you. Antoinette
Wish you a happy New Year.
Thank you! Have a great day!
You are welcome, Antoinette.
You have been charged for renewal of AVG Password protection, AVG Secure VPN and AVG TuneUp - Unlimited. These are different products with different features.
I have cancelled the auto renewal status for all your active subscriptions and confirmation email regarding the same has been sent to your registered email address.
Your subscriptions will not be renewed and no money will be taken from your account.
Many thanks for you immediate action Mr Ranjani.
I wish you all the best for the New Year.
Best regards
Antoinette