Hello Anita,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with getting double charged for the subscriptions and like to cancel the Auto Renewal for the subscription.
We will certainly help you out further. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I was charged double for months. When I discovered it, I called and the customer service rep extended payments out for several years rather than offer a refund. I was generous enough to accept the mistake and not demand refunds. Therefore, there should be no renewal charges.
Anita
Hello Anita,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with getting double charged for the subscriptions and like to cancel the Auto Renewal for the subscription.
We will certainly help you out further. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.