Hello Paul,
There are chances for you to get best offer for the AVG product that you already own.
For auto renewal process, the current price for the product will always be deducted.
You can make use of the offer and go ahead with the renewal.
If you would like to cancel the auto renewal service for existing subscription, do let us know.
Thank you.
I have just received my e-mail reminder to say that my subscription is due for renewal in May. The renewal fee is £74.99, but for a new subscription its only £59.99.
As a customer who has been using your product for quite a few years, why am I being charged £15 more??? I might as well unsubscribe and then come back as a new customer!
Hello Paul,
There are chances for you to get best offer for the AVG product that you already own.
For auto renewal process, the current price for the product will always be deducted.
You can make use of the offer and go ahead with the renewal.
If you would like to cancel the auto renewal service for existing subscription, do let us know.
Thank you.