Renewal date account error

Looking at my account that I renewed for two years on 30/05/18 it shows in one area as only a one year subscription but in others two years. - WHY

Also I have a paid AVG Internet Security account for two years but the screen only shows that I have AVG Free.  WHY

Hello Trevor,

I will check this for you.

You have an active subscription of AVG Internet Security valid till 6/14/2020.

It seems that you have not activated this program.

Open AVG AntiVirus free installed on your computer, click on "My AVG->My Subscription".

From enter the license number you have to activate the product to pro version.

If you face any difficulties, please share the screenshot http://avgclick.me/getscreenshot of the page where it shows trial and one year subscription.

We will check the same and assist you further.

Hello Trevor,

I will check this for you.

You have an active subscription of AVG Internet Security valid till 6/14/2020.

It seems that you have not activated this program.

Open AVG AntiVirus free installed on your computer, click on "My AVG->My Subscription".

From enter the license number you have to activate the product to pro version.

If you face any difficulties, please share the screenshot http://avgclick.me/getscreenshot of the page where it shows trial and one year subscription.

We will check the same and assist you further.