Renewal for Clean Up has been paid but I'm still being asked to pay it

Hello Grace,
I am sorry to hear this. Please activate AVG PC TuneUp by following the instructions in this article ( http://avgread.me/1ERJxSd ). 
Thank you.

Hello
I had £29.99 taken from my account on June 5th, which was the renewal for Clean Up.  However, I'm getting a message saying I haven't paid to renew it yet, and it's not working.

Hello Grace,
I am sorry to hear this. Please activate AVG PC TuneUp by following the instructions in this article ( http://avgread.me/1ERJxSd ). 
Thank you.