Hello Jill,
I understand that you are unable to activate AVG Internet Security you have purchased. Please uninstall AVG Internet Security from your computer control panel and install latest version of AVG Internet Security from this link: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security and activate the product using the license number you have. If you face any difficulties, feel free to contact us.
I have double-clicked the AVG icon on my desktop. The screen says "Your Internet Security Has Expired Renew Now". Clicking on "Renew Now" leads me to screen to purchase AVG. I Have already purchased it but there is no menu screen and it won't give me the place to enter my new key code.
Went into e-mailed invoice and hit "Download". Files seemed to download ok but when I double-click on down-loaded files I get error message 0xe001f921 " Installation already in progress Another AVG installation or update is already in process".
I have tried rebooting my computer and completing all steps again but still no success. AVG is still not working or installing anything. HELP!!!
Hello Jill,
I understand that you are unable to activate AVG Internet Security you have purchased. Please uninstall AVG Internet Security from your computer control panel and install latest version of AVG Internet Security from this link: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security and activate the product using the license number you have. If you face any difficulties, feel free to contact us.