Renewal installation

I am trying to install my renewal subscription.  I downloaded the AVG software and then I double clicked on the downloaded file. The green bar went across. Nothing came up for me to copy and paste my license number?  Now what? Please let me know what is going on and what to do next.  Thank you. I am not a high tech person.  Katie Baker

Hello Katie,

I understand the experience with the activation of AVG Internet Security with the license key. I will certainly assist you with that. Please refer this article https://support.avg.com/SupportArticleView?&urlName=Download-and-install-AVG-Protection to activate AVG Internet Security with the license key. If you face any difficulties, please take a screenshot of your AVG dashboard [if you installed] to check and assist further.