My license of AVG protection is automatic renewed for 10 computers, but I had a license for 1 computer and that is enough. I have nothing ordered on 14 May 2020, but I got a bill today of 89.99 euro.
How can I cancel this wrong license?
The order number is 77123575500.
Waiting for a quick reaction,
Greetings,
Gertjan van Gelderen
Hi Gertjan.
We're here to help.
You are charged the full price for renewal because the discount you got initially will not apply during the renewal.
If you would like, we can initiate refund for this charge so you can buy a new 1 computer license.
Hi Gertjan.
We're here to help.
You are charged the full price for renewal because the discount you got initially will not apply during the renewal.
If you would like, we can initiate refund for this charge so you can buy a new 1 computer license.
Thank you for the confirmation, Gertjan
We have processed the refund.
We have also have sent the confirmation email.
Please check your inbox/spam for the email.
Hi Avinash,
Thanks for the quick reaction.
Yes, please would you initiate refund for this charge so I can buy a new 1 computer license.
Can you let me know what the progress is in the process of refunding.