Hello Wendy,
Thank you for contacting AVG Community Support.
We understand that you got misinformation regarding the renewal…
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
I currently have a subscription for AVG Internet Security, which I'm happy with. I've just received an email that implies I am benefiting from Tuneup, VPN and Antitrack, which I was not aware of. This email seems to imply that my next renewal will include ALL of these options. I DO NOT WANT THIS. I only want to renew Internet Security. Trying to contact an agent with this non-FAQ query is absolutely impossible, which is really annoying. The links just keep taking me round in circles back to FAQ. There is no chat available either. Please can someone confirm that my Internet Security ONLY will be renewed?
Hello Wendy,
Thank you for contacting AVG Community Support.
We understand that you got misinformation regarding the renewal…
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.