Renewal notice one week after I renewed

AVG Subscription
3

Hello John.
Thank you for contacting us. We have checked your account details and found your AVG Internet security license was expired on Dec 12th 2015. And you purchased AVG Protection Multi device (1 year) on the same day.
We would like to inform you that AVG Protection and AVG Internet security are of the same features but differ in the program setup and installation process. AVG Protection does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase.
As the purchase you made on 12th Dec 2015 is considered as a new one, the remainder you received is for the expired AVG Internet security. So, we would request you to ignore the email or you can unsubscribe by clicking on a link at the bottom of the email. Please, feel free to let us know if you require any further assistance. Thank you.

1

Just received an email telling me to renew my expired subscription.  I renewed last weekend. And, no I won't be putting my numbers on a semi-public screen.  How do I sort this out since the noreply email gives me nowhere to go to get this corrected.  If I don't get some help to sort this out, I'll go back to Norton.  they were easier to contact.

2

Hello John.
Thank you for contacting us. We have checked your account details and found your AVG Internet security license was expired on Dec 12th 2015. And you purchased AVG Protection Multi device (1 year) on the same day.
We would like to inform you that AVG Protection and AVG Internet security are of the same features but differ in the program setup and installation process. AVG Protection does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase.
As the purchase you made on 12th Dec 2015 is considered as a new one, the remainder you received is for the expired AVG Internet security. So, we would request you to ignore the email or you can unsubscribe by clicking on a link at the bottom of the email. Please, feel free to let us know if you require any further assistance. Thank you.