Renewal of a declined subscription

AVG Subscription
3

Hello Mariana.
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel your subscription.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

1

HI!
I have no current subscription with AVG and I was charged with  the DRI AVG service last year.
I would like to remind the company I did not renew the service last year; yet the payment was done.
I don' want this to happen again.

how can I contact the company to deal with this complaint?
Thanks 
Mariana

2

Hello Mariana.
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel your subscription.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.