Hello Jean,
You have an active subscription of AVG Internet Security valid till 2020.7.23.
This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
I have cancelled this automatic renewal, you will not be charged by AVG automatically in the future, instead will receive an email reminder to renew your subscription.
You can contact our sales team https://support.avg.com/support_sales_chat to downgrade the license to single computer.
I recently was billed for protection for 3 computers. I now only have one. Does this entitle me to a discount? I have found nowhere on your website to change this. I also do not like the idea of you taking money from my Pay pal account without first seeking my permission. I may have wanted a longer package than one year and as it turns out needed to change my settings. In future please do not automatically bill my pay pal account instead send through an invoice I can pay in my own time for the services I want. Thank you.
Hello Jean,
You have an active subscription of AVG Internet Security valid till 2020.7.23.
This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
I have cancelled this automatic renewal, you will not be charged by AVG automatically in the future, instead will receive an email reminder to renew your subscription.
You can contact our sales team https://support.avg.com/support_sales_chat to downgrade the license to single computer.