Hello Sarath,
thank You for the answer. But, if I try to renewal AVG, in the first step the 1-year price is shown: 29,99 €. When I click to the second step "Rechnungsdaten" suddenly the 1-year price is 44,99 €. Can You support me? I'd like to choose the 2-years offer for 59,99 €. Please, send me an appropriate link containing that bill conditions.
Kindly regards
Rainer Schönsee
Hi Rainer,
Let me clarify this for you.
On checking, you had AVG Internet Security subscription and received an auto-renewal notification email.
Since the auto-renewal is cancelled, you will not be charged for the subscription. You can ignore the email.
Hello,
last year I had to pay 29,99 € for the renewal. This year AVG demands 59,99 €. I can't understand this and wish to get the same price as before.
With kindly regards
Rainer Schönsee
Rainer, I am glad to help pointing you in the right direction.
We do have a specialised team to handle queries related to Sales & Billing. They will help you with the available discount offers. Click this link (https://support.avg.com/support_sales_chat?l=en) to reach them directly. Thank you.
Hello Sarath,
thank You for the answer. But, if I try to renewal AVG, in the first step the 1-year price is shown: 29,99 €. When I click to the second step "Rechnungsdaten" suddenly the 1-year price is 44,99 €. Can You support me? I'd like to choose the 2-years offer for 59,99 €. Please, send me an appropriate link containing that bill conditions.
Kindly regards
Rainer Schönsee
Hi Rainer,
Let me clarify this for you.
On checking, you had AVG Internet Security subscription and received an auto-renewal notification email.
Since the auto-renewal is cancelled, you will not be charged for the subscription. You can ignore the email.