Hi David,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
Usually, the renewal would happen annually. However, as you've subscribed a 2 years pack initially, we're uncertain about the exact duration.
In this regard, we'd suggest you to check this with our billing team. To initiate a chat with them, you can use this link.
Thank you for your understanding in advance!
I have just received the new renewal price for my next subscription but it does not tell me how long the subscription will be for at this price
Thank You
Hi David,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
Usually, the renewal would happen annually. However, as you've subscribed a 2 years pack initially, we're uncertain about the exact duration.
In this regard, we'd suggest you to check this with our billing team. To initiate a chat with them, you can use this link.
Thank you for your understanding in advance!