Hello, Jacquy.
Thank you for reaching us here. We have successfully canceled the automatic renewal for both subscriptions and you will not be charged.
To whom it may concern, I have received two emails regarding the auto renewal of the above two products that I had installed on our laptop. The laptop's hard drive crashed and we were unable to get any data off . The renewal date for auto draft is 8/4/18 - $69.99 for Internet Security and $49.99 for TuneUp. Would appreciate that the pending renewal be cancelled. Thank you very much.
Jacquy Pearson
Hello, Jacquy.
Thank you for reaching us here. We have successfully canceled the automatic renewal for both subscriptions and you will not be charged.