Renewal of AVG Tuneup

Hi Frank,

We're glad to look into this & help you.
As it isn't recommended to share the license info over this post, we've sent you an email requesting the screenshot of the error message that you receive while activating.
Please revert to us via email to proceed further.

Hello, 
I have renewed my subscription for AVG Tuneup.  Payment of A$54.99 made 3 weeks ago and has appeared on my statement. But in "My AVG" under subscriptions, it states that it has expired.  My confirmation email states it is extended to 2 November 2021.
When I copy and paste the Activation code a message comes up (servers aren't responding) I have tried many times.
There is no record under the payments section either.
Can you advise.   Frank
Thankyou

Hi Frank,

We're glad to look into this & help you.
As it isn't recommended to share the license info over this post, we've sent you an email requesting the screenshot of the error message that you receive while activating.
Please revert to us via email to proceed further.