Renewal of my avg product

Hello Louisa,

We acknowledge your refund request. We have forwarded your refund request to concern team. They will initiate it and get back to you via email.

Hallo, 
I currently got charged or the avg booked money on the annual payment of there app, problem is I don't want /need the extension of these services anymore. Could I get my refund and cancel my account? 
I don't know my customer number anymore, my email address is still the same but for questions reach me through louizerhwilson@yahoo.com
Regards, Louisa

Hello Louisa,

We acknowledge your refund request. We have forwarded your refund request to concern team. They will initiate it and get back to you via email.