I have a receipt for my renewal of AVG protection, when I try to use the downloaded pgm all I get is a panel asking me to pay? What is going on?
Hello William,
I am sorry to hear that. On checking your account I see that you have renewed for AVG TuneUp Unlimited and it is good till 2018.11.25. AVG TuneUp Unlimited and AVG Internet Security both are different programs and also, I don't see any AVG protection product on your account. If you purchased AVG Protection program, please attach the proof of purchase to the email which I have sent to you.