Hello Ted,
Thank you for contacting AVG Community Support.
We are sorry to know that you are unable to update the card details via our website. We'll certainly check and help you out.
Refer to the following article to update the payment card via AVG account: Managing subscriptions via your AVG Account ▸ Change my payment card details (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Account-subscription).
If you are facing any issue, could you please contact our AVG billing & sales team using this link: https://support.avg.com/avg/en/ww/home/current/contact and they will check and help you with this.
After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
Thank you and keep us updated.
hello
i received an email my subscription could not be renewed because i need to update my credit card. when i go to my subscription page there is nothing and no links which allow me to update my payment details
this appears to be catch 22 with no way out.
suggestions
Hello Ted,
Thank you for contacting AVG Community Support.
We are sorry to know that you are unable to update the card details via our website. We'll certainly check and help you out.
Refer to the following article to update the payment card via AVG account: Managing subscriptions via your AVG Account ▸ Change my payment card details (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Account-subscription).
If you are facing any issue, could you please contact our AVG billing & sales team using this link: https://support.avg.com/avg/en/ww/home/current/contact and they will check and help you with this.
After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
Thank you and keep us updated.