Renewal of the same product twice

Hi Jean.
We'd be glad to clarify this.
I have sent an email containing your subscription details as it is not recommended to share them here.
Please check your inbox and spam box as well.

I have been billed and paid a renewal for internet security $99.00 for the coming year; now I am advised every time I open my computer that my subscription will end on august  28 2020 if I don't renew! What is the problem?

Hi Jean.
We'd be glad to clarify this.
I have sent an email containing your subscription details as it is not recommended to share them here.
Please check your inbox and spam box as well.