Renewal of Tune up with a third party download

Other products
3

Hi David,

We're glad to help you with this.
You'll be able to activate the new license through the existing program that is installed on your computer, without removing it. 
Before proceeding, we'd like to locate the subscription. As it isn't recommended to share the product details over this post, we've sent you an email requesting few info. Please revert to us via it to proceed further.

1

My AVG tune up subscription has just expired and tried to install a third party version purchased from Kinguin, but I cant install it and I cant delete the original license either. What should I do?

2

Hi David,

We're glad to help you with this.
You'll be able to activate the new license through the existing program that is installed on your computer, without removing it. 
Before proceeding, we'd like to locate the subscription. As it isn't recommended to share the product details over this post, we've sent you an email requesting few info. Please revert to us via it to proceed further.