Renewal of TuneUp subscription

AVG Protection
2

Hello Lola,

You can certainly get refund for this renewal of AVG Ultimate and purchase AVG PC TuneUp. Please contact our AVG Chat support https://support.avg.com/support_tech_chat, they will assist you with the purchase of AVG PC TuneUp and get refund for the same.

5

Hello Lola,

I understand your concern on this renewal. I see from your record that you have purchased AVG Ultimate, this product does include AVG PC TuneUp and AVG Internet Security. If AVG PC TuneUp shows as not active, click on this link support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate for the steps to activate AVG Ultimate in your computer.

1

On the 15 November 2015 I thought I had renewed my TuneUp subscription but the invoice shows AVG Ulitimate.  Could you please tell me if the Tune Up sub has been renewed?

3

Can I cancel AVG Ultimate as I only have a computer no other devices?  I want to renew the AVG PC TuneUp.

4

Hello Lola,

I understand your concern on this renewal. I see from your record that you have purchased AVG Ultimate, this product does include AVG PC TuneUp and AVG Internet Security. If AVG PC TuneUp shows as not active, click on this link support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate for the steps to activate AVG Ultimate in your computer.