Hello Gordon,
We are sorry to hear about the inconvenience caused, we could see that you have AVG Internet Security (1 computer) and AVG Protection multidevice (1 year subscription) as active programs in our records. The renewal notification is for AVG Protection program, as you already have AVG Internet Security, you can ignore that email. For further reference, please get connected with our sales support using this link http://avgclick.me/AVGsales . Thank you.
Could you please explain why following my renewal for a further 2 years, and having received confirmation, I am still being emailed to say that my subscription runs out in … days.
I've found it very difficult to contact anybody at AVG to query this.
Hello Gordon,
We are sorry to hear about the inconvenience caused, we could see that you have AVG Internet Security (1 computer) and AVG Protection multidevice (1 year subscription) as active programs in our records. The renewal notification is for AVG Protection program, as you already have AVG Internet Security, you can ignore that email. For further reference, please get connected with our sales support using this link http://avgclick.me/AVGsales . Thank you.