Hi Joy,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
In this regard, we'd suggest you to initiate a chat with them by visiting this link.
They'll help you to check the available offers & resubscribe or renew AVG (accordingly).
Thank you for your understanding in advance!
For the past 4 weeks I have been getting notices to renew my subscription, so I tried logging in to make the payment - which was always unsuccessful. Eventually I saw something that said it cant be renewed until after it had expired (very strange!), so I waited until I got a notice saying it had expired. still unsuccessful.
I have deleted my credit card and re-entered the details, refreshed all my account settings and tried numerous times. Has this happened to anyone else? How did you resolve it?
Hi Joy,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
In this regard, we'd suggest you to initiate a chat with them by visiting this link.
They'll help you to check the available offers & resubscribe or renew AVG (accordingly).
Thank you for your understanding in advance!