Renewal request

Hello Chris,
We apologize for the inconvenience caused.
We understand how something like this can really try your patience.
Are you receiving pop ups or emails to upgrade your AVG Product? if so,  could you please take and send the screenshot of the popup that you are receiving so that we can understand and assist you better in resolving it? To take a screenshot please follow the instructions mentioned in this link: avgread.me/1aZxsAV .
May I know the name of the AVG Programs installed on your system?
Thank you.

Why do I keep getting asked to renew my protection when I thought I had? It's really annoying and I have recvd confirmation that I am protected. Now I am not so sure!!!

Hello Chris,
We apologize for the inconvenience caused.
We understand how something like this can really try your patience.
Are you receiving pop ups or emails to upgrade your AVG Product? if so,  could you please take and send the screenshot of the popup that you are receiving so that we can understand and assist you better in resolving it? To take a screenshot please follow the instructions mentioned in this link: avgread.me/1aZxsAV .
May I know the name of the AVG Programs installed on your system?
Thank you.

Chris, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru