I have just received an email advising me that my subscription is due for renewal at £99.99. Firstly, I would like to know if this is a two year package as my last one. If not, I think that it is rather expensive. Secondly, don't recall ever having signed up to continuous credit for billing. Could you please clarify?
Many thanks.
Hello David,
Yes, your AVG Internet Security - Unlimited is for 24 Months. The auto renewal service is enabled for this product, you have cancelled the auto renewal service for AVG Tuneup which is a different product.
Let us know if you need further help.
Hello David,
Yes, your AVG Internet Security - Unlimited is for 24 Months. The auto renewal service is enabled for this product, you have cancelled the auto renewal service for AVG Tuneup which is a different product.
Let us know if you need further help.
David,
It's not possible to add AVG Tuneup to that same bill. You can either place a new order for AVG Tuneup or upgrade your AVG Internet Security into AVG Ultimate which include AVG Internet Security and AVG Tuneup in a single package.
You can reach our sales team: https://support.avg.com/SupportArticleView?urlname=Contact-AVG-Support to perform this upgrade or purchase AVG product with best offer.
Thank you for the clarification Ranjani. Could I add the PC Tune up to the bill as well?