Hello Patricia. Please note that AVG Internet security is not compatible with Mac OS. You can install it on a windows PC. Please have a look at this article http://avgclick.me/AVGRefundPolicy to place a refund request. Thank you.
I bought online the suggested Renewal & Upgrade AVG Internet Security for my MacBook Air - suggested/recommended by you via a message to my email address. However, when double clicking on the downloaded item I got the following message: "You can't open the application "avg_isc_stb_all_2015_itst_2o5.exe" because Microsoft Windows applications are not supported on OS X. I also tried to send an email to your Support Center but for some very strange reason, when I tried to send this message, I kept receiving the note that I had to write a correct email address - something I had done!!! If I cannot use this downloaded AVG product for my Mac, I would appreciate an immediate refund of the $48.99 with which my credit card was instantly debited. Thank you for your help.
Hello Patricia. Please note that AVG Internet security is not compatible with Mac OS. You can install it on a windows PC. Please have a look at this article http://avgclick.me/AVGRefundPolicy to place a refund request. Thank you.