Renewed AVG Internet Security - cannot reactivate

Hello Andrew,
I'm sorry to hear about this. From your account, I see that you have AVG Internet Security, expires on 3/17/2018. Please share a screenshot of your AVG User interface to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

I cannot activate my auto renew of my AVG Internet Security.   Show my license is active, but says I have no protection   ???  what do I need to do?  I cannot even download a free trail, so I am protected

Hello Andrew,
I'm sorry to hear about this. From your account, I see that you have AVG Internet Security, expires on 3/17/2018. Please share a screenshot of your AVG User interface to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.